TERMS OF SERVICE

The Superficial by Sophia 'Terms of Use' govern the use of this website and the purchase of any products from it. If you do not agree with these terms of use, please do not use this site. If you have any additional questions or concerns regarding this websites policies please contact us by emailing: info@superficialbysophia.com

Domestic Shipping

All packages include insurance & tracking number. Packages can be tracked on www.usps.com. 

In the case of lost or damaged packages please contact info@superficialbysophia.com. In your email include: invoice number, full name, shipping address, tracking number, any photos of damaged packaging.

*We are NOT responsible for incorrect or incomplete addresses. Please double check your shipping address before placing an order, (make sure the apartment number, zip code and every information is provided). We can NOT and we will NOT resend products due to an incorrect address provided by a client.

Returns

Clothing: No refunds, you may only exchange for a different size if it is still in stock. We must receive return within 21 days of purchase date. Please email us to get your return started.

Mink Lashes, Jewelry: Due to the nature of these products and for sanitary purposes, we are not accepting returns or exchanges. All sales are final.

PRIVACY POLICY

Information Collection, Use, and Sharing We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone. We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order. Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Copyright

The entire content published on this site, including but not limited to text, graphics or code is copyrighted under copyright laws, and is the sole property of http://www.superficialbysophia.com. Copyright 2021. ALL RIGHTS RESERVED. Trademarks All trademarks, service marks, and trade names of http://www.superficialbysophia.com used in the site are trademarks or registered trademarks of Superficial by Sophia Thao.